Do Physicians Show “Low Levels of Computer Literacy”?
One of my required courses for HIT is “Health Services and Information Systems.” This week, we’re going to be engaging in a discussion on “current trends in the development of health information systems.” Our professor introduced the subject with a question: “What is CPOE and why do you think it has become such a growing trend?”
For those who aren’t familiar with the acronym CPOE, it stands for “Computerized Physician Order Entry,” and claims to be able to reduce the incidence of serious medication errors by over 50%. This calls to mind similar claims made by the proponents of “Computerized Patient Records,” for example:
“Computerized patient record systems can help improve the quality of care provided, for example, by providing real-time patient status reports, test results as soon as they are available, and graphs and flowsheets of test trends. They can help reduce costs by eliminating many manual functions and the supply and staff expenses associated with these functions. Finally, they can provide practices the data necessary to attract and negotiate favorable managed care contracts.”
From: Computerized patient records benefit physician offices
Since the term “CPOE” isn’t mentioned anywhere in our text or lectures, I decided to Google it. I was able to come up with quite a bit of information. One particular web site, The Commonwealth Fund, which describes itself as “A private foundation working toward a high performance Health System.” had an article entitled: “Overcoming Barriers to CPOE.”
Following is how they described the “barriers:”
Barriers and Strategies to Overcome Them
Physician and organizational resistance was one of the top barriers cited in the interviews. Physicians seemed to believe that CPOE systems would create more work and that the traditional paper-based ordering method was faster. Some hospitals abandoned implementation plans, fearing that physician resistance could escalate to a point of “physician rebellion.” The interviewers also noted low levels of computer literacy among some physicians and a lack of user involvement in implementation processes. [...] (emphasis mine)
To their credit, after they proposed “Involving younger, computer-savvy physicians in the implementation process” as a stragegy to overcome the barriers, they also metioned cost, and the immaturity of the systems themselves.
An earlier article in “ACP Online” entitled “Doctors are the main barrier to computerizing records” states: “the primary barrier to adopting EMR technology [...] is physician resistance.”
I find this a bit odd, since most of the physicians I know are computer savvy, and some, like Dr. Bob, have even written their own EMR software … and Dr. Greg P. from Information is Free even builds/rebuilds his lap top!
So then, what’s the problem? Is it as The Commonwealth Fund intimates … that much of the resistance is due to older, technologically challenged physicians? I’m not sure I fully buy that. Without too much effort, I can think of three retired physicians who are computer savvy enough to blog: Dr. Hans Engel of “In a Doc’s Mind,” Dr. James Gaulte from Retired Doc’s Thoughts, and Dr. Maurice Bernstein from the Bioethics Discussion Blog. Perhaps these are rare individuals, but I’m certain that if I applied myself a bit, I wouldn’t be too hard put to find other such “rare individuals.”
So … what is it, really?
Sometime in the not too distant future, I hope to work on writing and implementing biomedical databases. Although many of my fellow students will probably settle comfortably into an HIT transcriptionist’s job, that’s not where I intend to go. I’d like to know why you would, or would not, choose to use electronic media, such as EMR’s and CPOE’s in your own practice. If you don’t use them now, what would cause you to consider upgrading? If you do use them, are you satisfied with them? Why or why not?
Your opinions and ideas will be passed on to my fellow students, and we can carry the information with us when we enter our respective Health Informatics fields. Who knows how far your voice could carry?

Dr. Maurice Bernstein of the 


I’m trying out some new spam software … so, if you try to leave me a message, and it gets gobbled up, or you get a message calling you a spammer, I’d like to know. I hear the plug in is quite good, and that sort of thing shouldn’t happen, however, since I haven’t used it before, I’ll be feeling a little cautious about it until it proves itself to me.





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